Privacy Policy
Last updated: October 28, 2026
Information We Collect
SingWithMe collects information you provide directly to us, such as when you create an account, upload songs, or contact us for support. This may include your name, email address, and the audio files you choose to upload for processing. The app also records crash reports and usage events (for example, that a song was uploaded or played) linked to a random account ID, not to your name or email address.
How We Use Your Information
We use the information we collect to:
- Provide our AI-powered vocal tools including vocal separation, key shifting, and tempo adjustment
- Process your uploaded audio files and generate synchronized lyrics
- Communicate with you about our services
- Ensure the security and integrity of our platform
- Improve our service functionality and user experience
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored using enterprise-grade cloud infrastructure with industry-standard encryption, automatic backups, and robust access controls. Your audio files are processed securely and are not shared with third parties without your explicit consent.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Audio files are stored in your account for your access and are deleted from processing services immediately after analysis is complete. You can delete your account and its data at any time in the app (Settings, Profile, Delete Account), on singwithme.app/delete-account, or by contacting us.
Third-Party Services
To provide our services, we use trusted third-party providers including:
- Google Cloud Platform and Firebase for sign-in, secure data storage and processing infrastructure
- OpenAI Whisper for transcribing the lyrics of uploaded songs
- Google Gemini for aligning and formatting lyrics
- Sentry for crash and error reports
- PostHog for usage analytics (no session recording)
These services are bound by their own privacy policies and security standards. We only share the minimum necessary data required to provide our services.
International Users
For users in the European Union, you have additional rights under the General Data Protection Regulation (GDPR) including data portability, the right to be forgotten, and the right to restrict processing. To exercise these rights, please contact us using the information below.
Your Rights
You have the right to access, update, or delete your personal information. You may also request that we stop processing your data or export your data in a portable format. To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.