Privacy Policy
Last updated: May 31, 2025
Information We Collect
SingWithMe collects information you provide directly to us, such as when you create an account, upload songs, or contact us for support. This may include your name, email address, and the audio files you choose to upload for processing.
How We Use Your Information
We use the information we collect to:
- Provide our vocal training and analysis services
- Process and analyze your uploaded audio files to provide feedback
- Communicate with you about our services
- Ensure the security and integrity of our platform
- Improve our service functionality and user experience
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored using enterprise-grade cloud infrastructure with industry-standard encryption, automatic backups, and robust access controls. Your audio files are processed securely and are not shared with third parties without your explicit consent.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Audio files are stored in your account for your access and are deleted from processing services immediately after analysis is complete. You may request deletion of your data at any time by contacting us.
Third-Party Services
To provide our services, we use trusted third-party providers including:
- OpenAI Whisper for audio transcription and processing
- Google Cloud Platform for secure data storage and processing infrastructure
- These services are bound by their own privacy policies and security standards. We only share the minimum necessary data required to provide our services.
These services are bound by their own privacy policies and security standards. We only share the minimum necessary data required to provide our services.
International Users
For users in the European Union, you have additional rights under the General Data Protection Regulation (GDPR) including data portability, the right to be forgotten, and the right to restrict processing. To exercise these rights, please contact us using the information below.
Your Rights
You have the right to access, update, or delete your personal information. You may also request that we stop processing your data or export your data in a portable format. To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.